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Water Remediation

The Dos and Don’ts of Home Water Damage Remediation

The goal is to prevent water damage, but accidents occur every day, even when we are being the most careful.  When water damage occurs, it is important to react quickly to stop the damage from getting worse.  Here are some helpful tips when dealing with home water remediation.  Remember that safety comes first.  In addition, if any of these tips put you or your loved ones in harms way, wait for the professionals to arrive. 

The Dos of Home Water Remediation

  • Try to stop the water flow.  Know where the shut-off valves are for your home. 
  • Remove as much excess water as possible with towels or a shop vac.
  • Towel dry wood furniture
  • Relocate all move-able items to a dry place
  • Slide foil or plastic wrap between the furniture and the floor
  • Pin up draperies and upholstery skirts
  • Contact an Expert immediately.  Water damage will continue to get worse, even after you suck up the standing water.  Experts know how to get your property clean and dry, with the least amount of secondary damage…like MOLD

The Don’ts

  • Stay away from contaminated (sewer) water.  Sewer water may contain bacteria, viruses, parasites and other harmful contaminates.
  • Don’t use electrical appliances or outlets in or near wet areas
  • Don’t use your household vacuum to extract water
  • Keep wet items away from any absorbent surfaces
  • Don’t turn on your heating and/or air conditioning system if you think water may have entered the ducts
  • Stay out of rooms if the ceiling is wet or sagging.  Ceiling drywall can contain heavy amounts of water which may collapse on you.
  • Don’t leave absorbent materials like boxes, papers or pillows in the wet area
  • Don’t let children or the elderly enter the affected areas

In short, at Lightning Restoration, we understand the importance of reacting quickly to water damage, for the safety of your family and to prevent Mold from growing. Because of this, we guarantee a 2-hour response time to any emergency call and offer a free evaluation/inspection on every call. 

Categories
Mold Blog Water Remediation

Don’t Get Caught with Short Water and Mold Coverage Limits

Insurance coverages are constantly changing in the State of Florida.  If you are not keeping up with the terms of your policy, you may be in for a rude awakening.  It is especially important to review your renewal policy with your Insurance Agent every year. 

How Much Water and Mold Coverage is Enough?

We recently performed remediation in a home that had water and mold damage throughout half of the home.  The property owner was unaware that, due to the age of their home, they were only insured for $10k in water coverage and $10k in mold coverage.  These amounts may seem like a lot of money to work with in performing the remediation; however, it usually comes up short when needing repairs after the drying and cleaning.  In this case, the cost to replace the kitchen alone was over $20k. 

That left the property owners significantly underinsured.  After speaking with the Agent and Property Owners, we found that they were notified by mail that their policy limits were dropped down but failed to read the letter.  In this case, the property owners were not hurt too bad, as they were saving to do renovations in the home already.  Unfortunately, most are not that lucky, and property catastrophes rarely happen when you are prepared to deal with them. 

Changes in insurance coverages are becoming more and more common in Florida.  Insurance companies originally set limits based on the replacement value of the structure. Now, after a home reaches 30-40 years old, limits drop down to $10k. Lightning Restoration stays on top of the latest trends in the insurance industry to protect our clients from surprises.  When we recognize that a home reaches a certain age, we will contact the local agent to review the policy to make sure that all parties know the limits before performing work that may not be covered. 

Okay, So What Do I Do?

As a homeowner, we recommend that you review your policy every year with your Insurance Agent.  Inquire about your policy limits for different types of damage, including water, mold and fire.  If your insurance carrier has placed low limits on water damage, look at other carriers that will give you full coverage.  Some carriers will reinstate the full coverage with an inspection of the home by a licensed home inspector or plumber.  Also, don’t intentionally buy a policy with lower limits, just to save a small amount of money on premiums…it is rarely worth it.  We witness Murphy’s Law on a regular basis…don’t be one of those cases.  In the end, if you do get caught short on coverage, Lightning Restoration is here to help. 

We have discounted rates for all customers who are paying without insurance assistance.  We also have financing available from 13 different banks, who will have the funds in your account in just 3 days to cover the remediation and repairs.  Our love for our community and neighbors shows through in our ability to educate and help our customers daily.  Remember to call Lightning Restoration in your time of need. 

Categories
Water Remediation

How Washing Machine Hoses Can Cause Damage to Your Home

We recently received a call in the middle of the night for a Florida home that was completely flooded from a washing machine hose that burst. Washing machine hose damage is one of the primary sources of water remediation for our business. There are multiple reasons for this:

  • They are under a tremendous amount of pressure.
  • Washing machine hoses are often squeezed and pinched by the washing machines when they are put in place.
  • The rubber hoses will sometimes have weak spots in them, form bubbles, and eventually burst.
  • Most commonly, when installing the washing machine, the hoses will be over-tightened, which will cause a break in the connection valve.

When a washing machine hose bursts, a tremendous amount of water escapes. In a matter of just a couple of hours, this entire home was flooded with standing water throughout.

So How Do We Fix It?

Thankfully, our crews are experts in handling these situations. They were able to get to work right away, extract all of the standing water, leaving only moisture behind, and then establishing a balanced drying system throughout the home, consisting of dehumidifiers and drying fans.

When it comes to setting up this equipment, too little or too much equipment can hamper the drying efforts. It is important to understand that there is a science behind what we do and calculations for figuring out exactly how much equipment to use. Too much equipment will increase the temperature in the home, which will slow down drying. Too little equipment, and the moisture that’s in the air and in the materials would not get processed quickly enough, again, delaying drying times. The last thing we want is delayed drying times because that is when mold will grow. We expect to have this home dry in three to five days, depending on how quickly some of the materials release the water or moisture.

Can We Prevent Washing Machine Hose Damage?

Some useful tips to avoid this type of water loss:

  • Use steel braided hoses.
  • Check your hoses monthly on the same schedule that you change out your air conditioning filters. Look for cracks or bubbles or weak spots in the hoses.
  • Change your hoses out every four to five years.
  • Do not push the washing machine too close to the wall. Try to keep a four inch gap between the wall and the back of the washing machine. Six inches is ideal, if you have the space.
  • Don’t over-tighten the connector. Hand tighten as much as you can, then with a wrench, a quarter turn will more than suffice. If you do more than that, you take the chance of breaking the connector valve on both sides.

Lightning Restoration Can Fix Any Damage from Washing Machine Hose Damage

Even with all the due diligence and taking all the protective measures, there’s always a chance that accidents may still happen, and you may get a flood. If you do, call Lighting Restoration. We’re available any time and work with every major insurance company in the state of Florida. At Lightning Restoration, our job is to save and salvage your home and your property, so that you can be back to life as normal.

Categories
Mold Blog

Thinking of Using Ozone Treatment in Mold Remediation? Think Again…

Today, let’s talk about the use of ozone in mold remediation. Ozone is the latest in a long list of magical bullet mold remediation services. Companies have made it available as a discounted alternative to mold remediation. If you’re a property owner considering hiring a company to perform an ozone treatment, there are some things that you really need to know.

Ozone Can Be Hazardous Inside Your Home or Office

First, ozone is very good at killing mold spores, which is what they advertise. However, on the hierarchy of services that are needed for mold remediation, killing mold spores is at the bottom or not even on the list at all.

Using ozone in such a highly concentrated manner inside a property comes with side effects. Inhaling ozone is extremely bad for your health and can cause permanent respiratory problems. The American Lung Association says that breathing in ozone is the equivalent of having sunburn on the inside of your lungs.

If these health risks aren’t bad enough, there’s a laundry list of side effects to the actual home itself, including rapid deterioration of rubber and plastic. Take a second to think of everything in your home made of rubber, such as the rubber gaskets for your plumbing system. If these were rapidly deteriorated and damaged, they will begin sprouting leaks. Then, with this new water damage, you will be almost back to square one and, as a result, possibly experience more mold damage. Then, think about the plastic in your property: your electronics, your appliances, the electrical system itself. All of these electrical wires are wrapped in plastic. The deterioration of this plastic could cause a fire and has in the past. As a result of these fires, a number of lawsuits have resulted from use of highly concentrated ozone in properties.

Companies Will Still Use Ozone for Mold Remediation

Because of the lawsuits and resulting regulations from the FDA, OSHA, and the EPA, you will never find a company that advertises using a concentrated blast of ozone in the house. Instead, these companies will refer to “energized oxygen,” which will create a pure air environment and produce a springtime odor. This is fine if our goals are to deodorize or have our clothes smell better from a fabric softener. For mold remediation, though, this really is not what we’re looking to accomplish. Our goal to bring this property back to a healthy living or working environment.

How Do We Perform Mold Remediation Without Ozone?

For this reason, industry experts around the world have performed tons of research and experimentation to find the best methods for getting rid of mold and bringing you back to those healthy living environments. It always comes back to the same process, and that is a HEPA filtration cleaning process. Supporters of ozone treatment will always say the same thing: by doing HEPA filtration, you’ll never kill or get rid of 100% of the spores. This is actually true; you won’t, and it doesn’t really matter. An actual healthy home’s mold levels should be about the same as what you find outside. As you come in and out of your home or office, you’re bringing mold in and out with you, so what does it matter if you killed and eradicated 100% of the actual mold spores? You’re just going to bring more in with you as soon as you’re done.

In addition to this, we must remember that mold spores are not what really cause you to get sick. These carry mycotoxins, which is what causes illness. The mycotoxins, being microscopic poisons, are present because of the mold, and they attach themselves to mold spores. They also attach themselves to other fungi, called hyphae. When you breathe these in, you actually get sick. If there are no supplemental services on top of the actual ozone treatment to remove all of those fragmented pieces that carry all those mycotoxins and even those dead spores that are there, it really doesn’t matter that you’ve killed them. You’re still going to get the same type of adverse health effects from the mold. Again, that’s not what we’re trying to accomplish.

Trust Lightning Restoration With Your Mold Troubles

Here at Lightning Restoration, we follow the state of Florida guidelines for mold remediation. We use the nationally and internationally recognized process for performing mold remediation, which is a HEPA filtration cleaning process. We guarantee our services 100%. If for any reason we didn’t pass after the first test and need to clean again, we would clean for free. We would even pay for that hygienist to come back and test for a second time.

Which brings me to my next point: If you’re having mold remediation performed in your home, you want a third party industrial hygienist to come in and do the testing upon completion to ensure that your property is back to a healthy environment. We see some situations regularly when it comes to ozone treatments:

  • They either do not get a test at all, or
  • They do the test themselves.

If they’re doing the test themselves, they’ve actually adjusted the test to their benefit. The test will show they’re doing what they set out to accomplish, which was simply, once again, to kill the mold spores. Meanwhile, they will never address the mycotoxins and the fact that you still have those mold fragments present that make you sick. Remember always:

  • Utilize a third party,
  • Rely on an industrial hygienist,
  • Require testing upon completion.

If you have questions about mold remediation or the use of ozone, we’d be happy to discuss more of it with you. If you have mold concerns, give us a call. We come out to your property. We do a free consultation. When it comes to mold remediation, you have the right to choose whoever does work in your property. We’d love it if you chose Lightning Restoration.