Categories
Mold Blog Water Remediation

Don’t Get Caught with Short Water and Mold Coverage Limits

Insurance coverages are constantly changing in the State of Florida.  If you are not keeping up with the terms of your policy, you may be in for a rude awakening.  It is especially important to review your renewal policy with your Insurance Agent every year. 

How Much Water and Mold Coverage is Enough?

We recently performed remediation in a home that had water and mold damage throughout half of the home.  The property owner was unaware that, due to the age of their home, they were only insured for $10k in water coverage and $10k in mold coverage.  These amounts may seem like a lot of money to work with in performing the remediation; however, it usually comes up short when needing repairs after the drying and cleaning.  In this case, the cost to replace the kitchen alone was over $20k. 

That left the property owners significantly underinsured.  After speaking with the Agent and Property Owners, we found that they were notified by mail that their policy limits were dropped down but failed to read the letter.  In this case, the property owners were not hurt too bad, as they were saving to do renovations in the home already.  Unfortunately, most are not that lucky, and property catastrophes rarely happen when you are prepared to deal with them. 

Changes in insurance coverages are becoming more and more common in Florida.  Insurance companies originally set limits based on the replacement value of the structure. Now, after a home reaches 30-40 years old, limits drop down to $10k. Lightning Restoration stays on top of the latest trends in the insurance industry to protect our clients from surprises.  When we recognize that a home reaches a certain age, we will contact the local agent to review the policy to make sure that all parties know the limits before performing work that may not be covered. 

Okay, So What Do I Do?

As a homeowner, we recommend that you review your policy every year with your Insurance Agent.  Inquire about your policy limits for different types of damage, including water, mold and fire.  If your insurance carrier has placed low limits on water damage, look at other carriers that will give you full coverage.  Some carriers will reinstate the full coverage with an inspection of the home by a licensed home inspector or plumber.  Also, don’t intentionally buy a policy with lower limits, just to save a small amount of money on premiums…it is rarely worth it.  We witness Murphy’s Law on a regular basis…don’t be one of those cases.  In the end, if you do get caught short on coverage, Lightning Restoration is here to help. 

We have discounted rates for all customers who are paying without insurance assistance.  We also have financing available from 13 different banks, who will have the funds in your account in just 3 days to cover the remediation and repairs.  Our love for our community and neighbors shows through in our ability to educate and help our customers daily.  Remember to call Lightning Restoration in your time of need. 

Categories
Water Remediation

How We Help Even the Most Difficult Water Remediation Needs

During the holiday season we had an elderly client in Tampa call us with a busted pipe in the attic. Per the client, water was pouring through the ceiling fixtures, drywall and out of the walls. We sent a full crew out, prepared to take care of this type of situation. When we arrived, however, we found a whole new concern. The property owner was a hoarder. Throughout the house, she had stacked content items 3-5 feet high, with only trails to get to a portion of the house. These stacks made the rest of the house unreachable. Structural water absorption can be difficult enough to dry out. Add that to a home overflowing with content, and it can be quite overwhelming for the property owner. These difficult water remediation situations call for professionals, so everyone was happy that she called Lightning Restoration.

We Got to Work on This Difficult Water Remediation Job

Lightning Restoration extensively train our professionals in water remediation and hoarding scenarios. Upon our arrival, we were able to shut down the running water, something that the property owner was not able to do on her own. We then utilized state-of-the-art thermal imaging, moisture meters and sensors to find how far the water traveled. The excessive content actually fortunately absorbed much of the running water, limiting it to one area of the house. Eventually, we removed all non-essential content from the home and establish a balanced drying system.

Working in a Hoarder’s Water-Damaged Home

Working with a homeowner who is a hoarder can be a difficult process, if not handled correctly. Hoarders get extremely stressed and frustrated with strangers touching and moving their stuff. Our extensively trained staff offers the compassion and empathy needed to help these clients achieve the emotional stability needed to get the work done. Understanding the opportunity in front of her, we all agreed that we needed to clean out the rest of the home so she could have a fresh start.

The insurance company covered the portion of work affected by the water damage. We performed the rest of the remediation at cost for the property owner because we care about the health and well being of our community. We are happy to say that this property owner now lives in a clean home, completely restored from the water damage and hoarding. She stated that she was so happy that she could finally invite friends and family over for the holidays.

If you are faced with water damage in your home, don’t hesitate to call Lightning Restoration. We train our staff to not only handle the structural damage, but also the care that our clients need to get through the tough emotional times that come with it. From the smallest leak to the largest flood, Demand The Lightning Van!

Categories
Water Remediation

How Washing Machine Hoses Can Cause Damage to Your Home

We recently received a call in the middle of the night for a Florida home that was completely flooded from a washing machine hose that burst. Washing machine hose damage is one of the primary sources of water remediation for our business. There are multiple reasons for this:

  • They are under a tremendous amount of pressure.
  • Washing machine hoses are often squeezed and pinched by the washing machines when they are put in place.
  • The rubber hoses will sometimes have weak spots in them, form bubbles, and eventually burst.
  • Most commonly, when installing the washing machine, the hoses will be over-tightened, which will cause a break in the connection valve.

When a washing machine hose bursts, a tremendous amount of water escapes. In a matter of just a couple of hours, this entire home was flooded with standing water throughout.

So How Do We Fix It?

Thankfully, our crews are experts in handling these situations. They were able to get to work right away, extract all of the standing water, leaving only moisture behind, and then establishing a balanced drying system throughout the home, consisting of dehumidifiers and drying fans.

When it comes to setting up this equipment, too little or too much equipment can hamper the drying efforts. It is important to understand that there is a science behind what we do and calculations for figuring out exactly how much equipment to use. Too much equipment will increase the temperature in the home, which will slow down drying. Too little equipment, and the moisture that’s in the air and in the materials would not get processed quickly enough, again, delaying drying times. The last thing we want is delayed drying times because that is when mold will grow. We expect to have this home dry in three to five days, depending on how quickly some of the materials release the water or moisture.

Can We Prevent Washing Machine Hose Damage?

Some useful tips to avoid this type of water loss:

  • Use steel braided hoses.
  • Check your hoses monthly on the same schedule that you change out your air conditioning filters. Look for cracks or bubbles or weak spots in the hoses.
  • Change your hoses out every four to five years.
  • Do not push the washing machine too close to the wall. Try to keep a four inch gap between the wall and the back of the washing machine. Six inches is ideal, if you have the space.
  • Don’t over-tighten the connector. Hand tighten as much as you can, then with a wrench, a quarter turn will more than suffice. If you do more than that, you take the chance of breaking the connector valve on both sides.

Lightning Restoration Can Fix Any Damage from Washing Machine Hose Damage

Even with all the due diligence and taking all the protective measures, there’s always a chance that accidents may still happen, and you may get a flood. If you do, call Lighting Restoration. We’re available any time and work with every major insurance company in the state of Florida. At Lightning Restoration, our job is to save and salvage your home and your property, so that you can be back to life as normal.